It's now possible to buy your pay and display ticket online and top it up if you can't make it back to your car in time.
PAY AND DISPLAY ONLINE
Apply for your Zone permit, Estate permit or an All Zone permit for Blue Badge holders without needing to visit our office.
PERMIT APPLICATIONS
Location: 7B Admiral Rooke Rd
Next to the Royal Gibraltar Post
Office parcel collection depot.
Telephone numbers:
24x7 Operations and Enforcement: 56748000
General Enquiries: 20064622
Payments by phone: 20042801
Permits and Administration: 20049202
Opening Hours:
Monday-Thursday 0830-1500
Friday 0830-1430
Speeding Fine Payments
Rental Spaces
Processing Documents
Service Charges
Fixed Penalty Notice Payments
Permit Applications and Renewals
Use this portal to pay your FPN online
To pay your FPN, these are our Bank Details
These can be paid online or at our counters at GPMSL in Unit B, 7 Admiral Rooke Road.
Payment can also be made over the telephone and by bank transfer.
When making an online payment your bank allows you 18 characters to use as a Reference.
When using Bank Transfer your Reference must be the eight digit FPN number. This can be found at the top of the ticket. Your Reference must be of the form: GI23456789
This permit application page can be used for any Zone or Estate permit, or for an All Zones permit for Blue Badge holders.
You will need to register an account to use this service.
Use this form if you are a tenant who needs a permit for a regular visitor. This is limited to one per household.
Use this form if you are a tenant who needs an additional permit.
Use this form if you are a commercial vehicle owner needing a permit.
To apply for a permit, please complete the online form on this page. For a new permit, certain documentation is also required. This is listed on the form itself. Please take care to provide all of the information required as not doing so will delay your application.
PERMIT RENEWAL FOR ZONES AND OTHER AREAS .
Zone and estate permits are due for annual renewal at regular intervals. A list of the renewal dates is provided here, and is also written on your existing permit itself. Open the appropriate Online Application Form and complete it to begin the application or renewal vetting process. You will receive an email receipt that your permit application has been received successfully.
Please be aware of the deadline for permit expiry. It is your responsibility to ensure that your permit is collected and properly displayed in due time. The permit must be paid for when it is collected from our office at Unit B, 7 Admiral Rooke Road.
If you are setting up a Standing Order, these are our Bank Details
This application form applies to most rental spaces across Gibraltar. Choose from the list of car parks on the form.
Apply to move spaces within the same car park
Let us know that you wish to surrender your rental space
To apply for a rented parking space please complete the application form. Kindly note that eligibility depends on your address and you will only be able to apply for parking in your immediate area.
Waiting lists vary between different car parks and particularly popular locations may not be available for some time. We will advise you when you have been successful. If your contact details change whilst you are on this list please don't forget to let us know.A typical example might read: ELCP 123 PEREZ
For reference, rental car park short names are:
Moved house? Bought a new vehicle? Want to change your payment schedule?
Use this form to let us know of changes you'd like to make to our records.
If you believe that you are due a Parking Space refund from us please let us have your bank details
Let's work together to keep things simple. If you move house or change the details of your car, please let us know. If you would like to set up a standing order for your rental car space, move or surrender your space entirely then just tell us.
We are here to make your routine paperwork changes as quick and easy as possible.
If you feel that your Fixed Penalty Notice was issued incorrectly
If you have paid your FPN and it has been overturned on appeal
If you have paid your Tow and the FPN has been overturned on appeal
For all general Incidents, Issues and Complaints
It's always very unfortunate when things don't go smoothly. We aim to be responsive to your issues and to work with you to sort out problems as they arise.
If you feel that you have been unfairly issued a Fixed Penalty Notice please fill out the form here and send it to us. Well pass it on to the relevant authorities. Be aware that we do not decide on the cancellation of tickets. That decision lies solely with the Royal Gibraltar Police.
When you ask the RGP to look again at your fine we will place it 'on hold' until a decision is made. During that period if you're still in the discount period that will remain until you receive a letter with the result of your appeal.
If you have a problem with your rented parking or perhaps you have seen something that needs fixing and we might have missed it - please send us an Incident Form and we'll get right back to you.
We will do our best to acknowlege your comments as quickly as possible and then investigate further for you.