Due to the increase COVID-19 restrictions, the counter at GPMSL and the Royal Gibraltar Post Office, Main Street, are closed until further notice.
Counter services are not available at GPMSL. Please pay over the phone or by Bank Transfer
Details Here
Location: 7B Admiral Rooke Rd
Telephone: 20049202 and
20064622
Opening Hours:
Temporarily
Closed
Services usually available here:
FPN Payments Permits
Speeding Fine Payments Rental Spaces
Processing Documents Service Charges
Location: Gibraltar Post Office
104 Main Street
Opening Hours:
Temporarily
Closed
Hours may vary alongside Post Office opening times
Services usually available here:
FPN Payments
Speeding Fine Payments
Handing in Documents
Counter Services are
located at GPMSL, Unit B,
7 Admiral Rooke Road by the Customs Parcel Office and at the Post Office in Main Street
Standard Office Opening Hours:
GPMSL and Main Street Post Office (currently suspended)Monday-Thursday 0830-1500
Friday 0830-1430
If you are applying for a permit, changing your contact details, requesting a fine cancellation or using another of our Forms you can upload it here.
To pay your FPN, these are our Bank Details
These can usually be paid at our counter at GPMSL in Unit B, 7 Admiral Rooke Road and the Royal Gibraltar Post Office. However counters are currently closed until further notice.
Payment can also be made by Bank Transfer.
When making an online payment your bank allows you 18 characters to use as a Reference.
When using Bank Transfer your Reference must be the eight digit FPN number. This can be found at the top of the ticket. Your Reference must be of the form: GI23456789
This permit application form is for Zone 1 parking only.
This permit application form is for Zone 2 parking only.
This permit application form is for Zone 3 parking only.
Use this form if you are a resident of an estate
Use this form if you are a tenant who needs a permit for a regular visitor. This is limited to one per household.
Use this form if you are a commercial vehicle owner needing a permit.
If you have a blue badge you can apply for an all-Zones parking permit.
To apply for a permit, download and complete the relevant form. For a new permit, certain documentation is also required. This is listed on the form itself. Please take care to provide all of the information required as not doing so will delay your application.
For a permit renewal, due to the current circumstances, we will not need to see the same documentation. We will verify background details where we can with other Government agencies to avoid the need for you to travel unnecessarily.
During the current health emergency we can, by request, send your permit by post. If you do not feel able to leave the house to replace your parking permit you may receive a Fixed Penalty Notice. If you do so and your permit has been renewed then let us know via the Contact Us form.
ZONE 2 PERMIT RENEWAL for 1st MAY 2021.
Zone 2 permits are due for renewal before 1st May 2021. Open the Online Application Form and complete it to begin the vetting process. You do not need to include any documentation for this renewal. We will give you a call to tell you if your permit application is successful and that it is ready. We will let you know how to pay for it. After payment is received you can collect the permit or we can send the permit to you by post.
If you are setting up a Standing Order, these are our Bank Details
This application form applies to most rental spaces across Gibraltar.
Apply to move spaces within the same car park
Let us know that you wish to surrender your rental space
To apply for a rented parking space, download and complete the relevant form. Kindly note that eligibility depends on your address and you will only be able to apply for parking in your immediate area.
Under normal circumstances it is necessary to present the application form along with all of the relevant documentation at Unit 99, New Harbours. However, temporarily, scanned copies of the application form and documentation will be accepted and reviewed if uploaded to this site.
When setting up a Standing Order it is important to fill in the Reference section clearly. There are 18 characters available from your Bank to do this.
They should be filled in with the format [CAR PARK NAME] [CAR SPACE NUMBER] [SURNAME]
A typical example might read: ELCP 123 PEREZ
For reference, rental car park short names are:
Engineer Lane Car Park: ELCP and Motorcycle: ELMC MidTown Car Park: MTCP
Theatre Royal: TRCP New Harbours: NHCP Europlaza: EPCP
Rosia Lane: RLCP Sandpits: SCP South Pavilion: SPCP
Grand Ocean Spa: GOCP Arengo's Palace: APCP Ragged Staff: RSCP
Willis' Road: WRCP Willis' Road Store: WRLS Willis' Road Small Store: WRSS
Devil's Tower Road Car Park: DTCP and Motorcycle: DTMC Charles Bruzon Car Park: CBCP
Moved house? Bought a new vehicle? Want to change your payment schedule?
Use this form to let us know of changes you'd like to make to our records.
If you're due a Parking Space refund from us please let us have your bank details
Let's work together to keep things simple. If you move house or change the details of your car, please let us know. If you would like to set up a standing order for your rental car space, move or surrender your space entirely then just tell us.
We are here to make your routine paperwork changes as quick and easy as possible.
If you feel that your Fixed Penalty Notice was issued incorrectly
If you have paid your FPN and it has been overturned on appeal
If you have paid your Tow and the FPN has been overturned on appeal
For all general Incidents, Issues and Complaints
It's always very unfortunate when things don't go smoothly. We aim to be responsive to your issues and to work with you to sort out problems as they arise.
If you feel that you have been unfairly issued a Fixed Penalty Notice please fill out the form here and send it to us. Well pass it on to the relevant authorities. Be aware that we do not decide on the cancellation of tickets. That decision lies solely with the Royal Gibraltar Police.
When you ask the RGP to look again at your fine we will place it 'on hold' until a decision is made. During that period if you're still in the discount period that will remain until you receive a letter with the result of your appeal.
If you have a problem with your rented parking or perhaps you have seen something that needs fixing and we might have missed it - please send us an Incident Form and we'll get right back to you.
We will do our best to acknowlege your comments as quickly as possible and then investigate further for you.
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